Virtual Rising

Frequently Asked Questions

What measures have you taken to make your venue Covid-19 safe?

Your safety is our priority. Take a look at all our safe working practices for your visit and the precautions in place for our colleagues.

Covid-19 Statement

How can I speak to someone and contact you?

VR and gaming can seem complicated, but we are on hand to explain and ensure you and your players have a great experience.
Give us a call on 02084409272 to speak directly with our colleagues, or please leave a message and we aim to reply within the hour (10:00 - 22:00).
Alternatively you can email us using our contact form.
Too formal or out of hours? Get social and message us through Messenger Web Chat, Facebook or Twitter. We often are able to reply swiftly.



What is VR - and why is Wireless Free Roam special?

Virtual Reality (VR) is the use of digital imagery to create a simulated environment. Users are immersed and able to interact within a 3D world.
Traditional VR arcade interfaces are a cabled headset that you place over your head and eyes, but leave you restricted to a small area that the wire can reach and often you pay a premium to have a system that is wireless (without a cable). We offer wireless as standard.
Free Roam? - This is VR to the next level! Now you’ve lost the strings (wires) you are able to walk around freely for an incredible level of immersion. This adds to your experience and fitness - blending physical movement seamlessly into the digital world.



I am not a gamer, is VR right for me?

Everyone takes their first steps sometime...and VR is not all about games. Anyone regardless of their interests, age or technical knowledge can enjoy themselves with our huge list of experiences available.
Our hosts are always on hand to help find an experience and guide you into the unbelievable reality of a virtual world.



Can I spectate?

Yes! We do not charge for Spectators or Guardians but we are mindful of the physical space available so limit the number to one person per player.*
TV screens are placed around our studio to see what the player is experiencing.
Why not talk to us about Streaming - let friends and family around the world view your experience online.
*Covid restrictions may also dictate the number of persons who can accompany a player. If more than one Spectator per player, please speak to us in advance.



Are there any age or height restrictions?

No - we do not have any age of height restrictions, however some of our games or experiences have age guidelines based on their content.
The most important restriction is to be able to wear the headset comfortably and operate the handsets. We advise age 7+ for this reason.
Height does not affect your experience (unless you play the basketball and have the advantage!)



Which games and experiences are available at Virtual Rising?

Our inventory is ever changing and subject to change based on licencing agreements and releases.
Currently we provide a huge array of different VR Games including shooters, skill or sports based, music based & simulators. These are both arcade, campaign and wireless freeroam titles.
We also have non gaming experiences that allow you to explore and immerse yourself in a new environment which can be educational and uplifting.
Our VR Escape Rooms are great for groups of 2 - 4 players to collaborate or compete with each other to complete one of our exhilarating scenarios.
Our hosts are always on hand to help find an experience and guide you into the unbelievable reality of a virtual world.



Can I play with my friends / colleagues / family?

Certainly!
Book more than one player space for your time slot and each player can compete or collaborate on a range of the experiences available. Our hosts will guide you through which multiplayer games work well.
Fancy something more team based?
Our VR Escape Rooms are great for groups of 2 - 4 players to collaborate or compete with each other to complete one of our exhilarating scenarios.



Studio… What does this mean - Do you record my session?

I’m glad you asked!
Our studio setup allows us to record or stream your gameplay as well as lots of other fancy TV trickery!
We do not record or stream every booking as standard.
Our studio allows you to:

  • Stream your gameplay to our online channels (or your very own channel!)
  • Spectators at home to watch you experience or party
  • Have a friend commentate your progress and produce your very own show

We offer the studio and technical support as an additional option to bookings.
Speak with our team to find out more about streaming / using the studio!



Can I extend or add people to my booking?

If we have slots available, then yes - you can amend your booking upto 24 hour in advance by contacting our hosts on:
0208 440 9272, via web-based chat or using our contact form.




Ask us a question!